Harris Poll Online
Reviews and Complaints
Ripped me off closed my account when I went to BBB for non payment
- Lack of responding to my issue
Preferred solution: Full refund
Cannot get into account not even to use my points.Foue emails sent on response
Preferred solution: Let the company propose a solution
Doesn't Respond to Email Concerning Inability to Complete Rewards Order
- Customer service
Preferred solution: Deliver product or service ordered
DOES NOT RESPOND
- No response to the people
Preferred solution: Deliver product or service ordered
Scam website?
Preferred solution: Let the company propose a solution
Keeps saying no access to my account!
I just got a $5 gift card from them a week ago and the other day when I tried to log in to see if my points were credited for my newest completed surveys it would not let me and in red above my login email it says can not access my account. Sent them a message asking what's up, but no reply.
End of last year my sister in law could not redeem her points because it says she entered the wrong birthday, like she forgot when her birthday is! She got fed up and stopped trying even though they kept sending survey invitations to her.
I guess they have become a joke now and looks like I'll quit them as well. At least I wasn't owed a bunch of money like others out there.
- Earning rewards
- Lack of responding to my issue
Preferred solution: Let the company propose a solution
Was good, now terrible!
Took many surveys, forgot my password, cost me $$$ and lots of time.
I took their surveys for about 4-5 months almost every day and was building up rewards. I decided one day to cash them out, and forgot to write down my password.
So I went to their site and tried to reset my password. I had to give them my date of birth again with this theme 00/0000 for the month and year. I filled it out and got the message that it was incorrect. I went to another site and picked out that I had a problem logging in, which went to a different page to choose what kind of problem I had.
I kept getting these along with case numbers. 3 weeks ago I unsubscribed and got this email response Thank you for your continued participation in the Harris Poll Online panel, we truly appreciate your membership. As part of our commitment to survey quality, we regularly monitor the quality and accuracy of our members’ responses. We regret to inform you that your recent survey responses have raised some concerns in this area.
The good news is that this is easy to fix and we are here to help. When taking surveys with Harris please keep the following things in mind: 1. It’s not a race: We know our surveys can be long at times and you may feel the need to rush through. Please take your time and read every question carefully.
2. One membership per person please: Harris Poll Online membership is specific to the one individual with a unique e-mail address, and to the individual who registered and completed the demographic and other profile information sections. Please do not share your survey invite emails or login credentials with other members of your family. 3.
Honesty is the best Policy: Our clients want to hear your unbiased opinion on things; not what you think they want to hear or what gets you through in the least amount of time. Don’t hold back, tell us what you REALLY think. You are among our most loyal and valued members and we are confident you will be able to make improvements and improve the quality of your responses. If you have any questions about this alert please contact our helpdesk for a review of your account.
As a reminder, in the unlikely event that we do not see improvement we reserve the right to take more drastic measures, including the termination of your account and your HIpoints will be forfeited. Would you like to try another survey now? Here is a link to participate: 4 months of surveys out the window and this is the response that I got.
No specific reason was given. BIG TIME SCAM I WENT THROUGH THE HOOPS TELLING THEM THE PROBLEM AND IT COST ME ALL THAT TIME AND HUNDREDS OF$$
Preferred solution: Full refund
What has happen too Harris Polls Online?
Since they completely redid there site several months ago, It has been utterly terrible and barley function, I still can't access the Rewards Page to save my life and too get to my points, and there custom service is almost next too non existent. I have contacted them so many times I have lost count with only 2 reply's in several months ( both saying the same typical thing ).
What has happened to this service? Have they changed management and become a scam site? Do they not know something Is wrong?
If your having similar problems please feel free too contact me at anytime. Thank you jasonleggett34@***.com
- Non functinal site
- Poor service
Preferred solution: Let the company propose a solution
Hacked
On or around mid August 2017, my Harris Poll membership was hacked. I say this because all my other online accounts are still operating.
I had in excess of 6500 points. It appears that my password was changed. I've contacted Harris three times via the internet and in addition have called t o leave a complaint two additional times. To date I've not received a response from them.
Having joined this survey company about 6 years ago I've been a loyal follower and participated in tons of surveys.
Why no response? I'm very disappointed with their lack of response.
- Lack of responding to my issue
Preferred solution: Let the company propose a solution
I have not received a Harris poll in quite sometime! I have been a member for years!
I was just wondering why I have not received any polls in a long time?.I used to receive surveys but have not in a long time. Why not?
I enjoy doing surveys, but have not received any. I do all kinds of surveys when I receive them and it just dawned on me that I have not received any from you folks. I'am trying to come up with 100 words so I can a reply from Harris polls. You folks need to shorten the number of words required to get a answer.
Would someone please let me know something? Thank you!
Not getting a response about reward!!!
More bad news
- Again you want the hundred words
Preferred solution: Full refund
Can't log in to Harris Poll
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Harris poll online bombards me with emails period after just trying them for one time and realizing there was no money in it. As far as I'm concerned and kiss my mother {{Redacted}}