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I have been answering the surveys that have been emailed to me. I have accumulated enough earned rewards to redeem for gift cards, entered all my information and was told that I was not the correct user for the account. I verified my email address, which is the email...
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2.9
I liked
  • Answering available surveys sent to me
  • Answering
I didn't like
  • Poor customer service
  • No responses
#1198871
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Harris Poll Online - Have no clue what just happened?

I pressed zero for a operator when I used the number listed as their contact info and she said all she can do is have someone email me,but thats what I’ve been told several times in the past.... She was very nice though.
I liked
  • I used to like them
I didn't like
  • Failure to respond to physical letter
  • Lack of responding to my issue
  • Customer service
#1194693
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Harris Poll Online - I tried to login

I tried to create an account and it said I already had an account so I tried to log in and couldn't . I tried the forgot your password and screen name and it kept telling me my email was invalid. I only have one email. Complete waste of time.
#1187474
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Harris Poll Online - SUCKS

Stay away. You cannot redeem points and there is no customer care. Waste of time.
1.0
Details
Customer service
Product or Service Quality
Website
#1186654
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Harris Poll Online - Changed my email. I have rewards but I can't get them.

I have tried to contact them for months. I get no response. Are they just going to keep my rewards? Very shady. I will revise this review if it is ever solved.!!!!!
#1183972
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I used to get surveys about 2x week ..not anymore..tried to contact them & they said they do not have any record of me...strange as i used to get logged in before...& I have a record of my password and points to redeem...very disappointed in them & will not recommend...
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2.3
I didn't like
  • Very bad customer service
#1180441
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I noticed a few weeks ago that I had not received any e-mails for surveys recently when I was previously receiving e-mails a couple days a week. I went to sign into my account and was met with the error message "unable to access account", and attempting to request a...
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1.0
I liked
  • Earning rewards
  • Doing the surveys
  • I used to like them
I didn't like
  • Poor service
  • Lack of responding to my issue
  • No response from company
#1178962
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Harris Poll Online - I couldn’t speak to anyone.

I joined Harris Poll survey, days ago and forgot my user I’d and password. Please email it to me.
#1177112
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All of a sudden i can't log in. Reset feature doesn't do anything. Contact us won't load. I could've cashed in a month ago but figured I'd aim for the next level up. Wish I would've read these reviews sooner. For some reason I thought this site was legit.
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Anonymous
Anonymous

I can't find the place to update my review so I'm just adding this comment. I was able to log in and cashed out some of my points. My reward code came through in about 10 minu...

1.6
#1173174
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Can’t log into your account to get your money. No way to contact anyone because when you use the contact us it does not you fill in a required line so you can’t submit it Don’t Waist Your Time. Try to use my email address to have a new password sent and nope that don’t...
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Anonymous
Leena

If there were double negative zeros for the rating that's what they would get from me. All of these reviews listed sound exactly like the problems I am having. Customer care i...

1.0
I didn't like
  • Very bad customer service
  • Unresponsive customer service
  • Customer service
#1173140
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