Not resolved
Customer service
Delivery Service
Turnaround Time

I have received rewards many times. I've been a member since the rewards were physical rewards, like a pen/pencil set,you selected from a catalog.

I am having the same issue others have complained about now: 1)I am not a member and cannot complete survey. 2)Now i do not get any surveys sent to me, probably because they think I am not an sctive member 3)I cannot cash in my 10826 HiPoints for rewards 4)I do not recall how many emails I have sent using the 'Contact Us' option, over 10, and I have gotten two canned emails returned and still no resolution.

I would really like my Rewards. I've spent time doing the surveys and would like to be rewarded.

Product or Service Mentioned: Harris Poll Online Rewards Program.

Reason of review: Poor customer service.

Monetary Loss: $75.

Preferred solution: Deliver product or service ordered.

I didn't like: Lack of response and fulfillment.

Company wrote 0 public responses to the review from Dec 11, 2017.
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