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If you don't get your survey points, it's impossible to get that fixed. The customer service form gets no response and there are no phone numbers to reach them. I have been a panelist for many years, but things have gone downhill badly in the last few months. I'll...
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1.0
I didn't like
  • Failure to respond to help desk request
  • Unresponsive customer service
#1166052
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I've been waiting for five months to receive a $50 Walmart gift card in the mail. I told them that I had no printer or cell phone, that it needed to be sent to me through the post office. I never received it. I called their toll free number, and all I get is that they...
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1.0
I didn't like
  • Lack of responding to my issue
#1154543
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No response when trying to log on to redeem my points. Says incorrect data entered. I try to send a "forgot my password/userid request but get no response (no email) resolving my problem. This site has been experiencing problems for months now, and it appears that no...
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2.9
#1149912
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Harris Poll Online - Rip-off

Harris Poll Online
#1156086
1.3
Details
Can't redeem "rewards" *** dvtf.
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Advertised vs Delivered
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Harris Poll Online - AWFUL

Harris Poll Online
#1153314
2.1
Details
For 2 months I have sent messages and asked for help with the shoptracker. Every time I try to login thru the Harris Poll App, it says "My panelist I. D. Is associated with another account. They wrote me back and said problem was fixed. Welllll, that was 2 months and probably 20 messages ago. And STILL I can't use shoptracker. Can't ANYBODY help me????
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Harris Poll Online - Awful! Nobody Will Answer Me!

Harris Poll Online
#1137067
1.9
Details
I try to link my Amazon account so I can use the Shop tracker but keeps saying another panelist I. D. is associated with this account. I can't fix it myself, Harris Poll will not answer me. So now what do I do?
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Harris Poll Online - Was good, now terrible!

Harris Poll Online
#1128163
2.0
Details
I have been a member for years on this site, liked it and never had a problem. The last few months, I haven't received any surveys and when I try to sign on, I get an inactive member message. So, I can't get on there to cash out. I have emailed them numerous times and have not heard back. Did they go out of business???
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Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Product or Service Quality
Turnaround Time
Warranty
Website
I have received rewards many times. I've been a member since the rewards were physical rewards, like a pen/pencil set,you selected from a catalog. I am having the same issue others have complained about now: 1)I am not a member and cannot complete survey. 2)Now i do...
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1.0
I didn't like
  • Lack of response and fulfillment
#1146491
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Seems to be a common problem with the wrong DOB. I had this happen when I wanted to cash in points some time ago. I finally got some response and was told my DOB on file was not my actual DOB. I wrote down the fake/incorrect DOB in my password book so I would know to...
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1.5
#1140283
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yes I have contacted them at least four times and no response yet in the last two weeks. I would at least like to use my points if possible. This is the third time I have had a problem with this survey line. I would like to keep Harris poll but I believe it is more...
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#1138478
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November 24, 2017 Help Desk request HD2017058405 To whom it may concern, I tried cashing in my points. Apparently the birthdate which I put in is incorrect. No, it is NOT! My birthdate is the 3rd month (March) 1949. I have contacted you numerous times. Please see...
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I didn't like
  • Very bad customer service
#1137741
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I waited for 2 months after no change and I definitely knew it wasn't going happen. I definitely wouldn't recommend this for anyone looking for a survey experience and there are definitely better offers somewhere else. Used to enjoy it and thought it was one of the...
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1.2
#1136321
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Had similar experience as one of your other reviewers. Cashed in some of my reward money for $25.00 Walmart e card. Went to use it and clerk said there was NO balance. Argued with clerk, e-mailed Walmart who then told me I needed to know who issued it. At the time I...
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Product
#1133725
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I have been taking surveys online with Harris Poll for several years, and I know I have at least $45 in rewards in my account. However, I am unable to cash them in because I cannot access the account. When I attempt to log in with the password I have stored, it fails;...
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Anonymous
Lori

since yesterday I too have been having problems. I am able to log in to harrispoll , I wanted to redeem my points & when I click the rewards button I get an error message.

1.5
I liked
  • Doing the surveys
I didn't like
  • Unresponsive customer service
#1133146
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