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If you don't get your survey points, it's impossible to get that fixed. The customer service form gets no response and there are no phone numbers to reach them. I have been a panelist for many years, but things have gone downhill badly in the last few months. I'll...
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Anonymous
Bill Hanley

They suck

1.0
I didn't like
  • Failure to respond to help desk request
  • Unresponsive customer service
#1166052
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Harris Poll Online - Rip-off

Can't redeem "rewards" *** dvtf.
1.3
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Advertised vs Delivered
Customer service
Website
#1156086
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I've been waiting for five months to receive a $50 Walmart gift card in the mail. I told them that I had no printer or cell phone, that it needed to be sent to me through the post office. I never received it. I called their toll free number, and all I get is that they...
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1.0
I didn't like
  • Lack of responding to my issue
#1154543
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Harris Poll Online - AWFUL

For 2 months I have sent messages and asked for help with the shoptracker. Every time I try to login thru the Harris Poll App, it says "My panelist I. D. Is associated with another account. They wrote me back and said problem was fixed. Welllll, that was 2 months and probably 20 messages ago. And STILL I can't use shoptracker. Can't ANYBODY help me????
2.1
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Customer service
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Warranty
Website
#1153314
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No response when trying to log on to redeem my points. Says incorrect data entered. I try to send a "forgot my password/userid request but get no response (no email) resolving my problem. This site has been experiencing problems for months now, and it appears that no...
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2.9
#1149912
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I have received rewards many times. I've been a member since the rewards were physical rewards, like a pen/pencil set,you selected from a catalog. I am having the same issue others have complained about now: 1)I am not a member and cannot complete survey. 2)Now i do...
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1.0
I didn't like
  • Lack of response and fulfillment
#1146491
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Seems to be a common problem with the wrong DOB. I had this happen when I wanted to cash in points some time ago. I finally got some response and was told my DOB on file was not my actual DOB. I wrote down the fake/incorrect DOB in my password book so I would know to...
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1.5
#1140283
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yes I have contacted them at least four times and no response yet in the last two weeks. I would at least like to use my points if possible. This is the third time I have had a problem with this survey line. I would like to keep Harris poll but I believe it is more...
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#1138478
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November 24, 2017 Help Desk request HD2017058405 To whom it may concern, I tried cashing in my points. Apparently the birthdate which I put in is incorrect. No, it is NOT! My birthdate is the 3rd month (March) 1949. I have contacted you numerous times. Please see...
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I didn't like
  • Very bad customer service
#1137741
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Harris Poll Online - Awful! Nobody Will Answer Me!

I try to link my Amazon account so I can use the Shop tracker but keeps saying another panelist I. D. is associated with this account. I can't fix it myself, Harris Poll will not answer me. So now what do I do?
1.9
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Advertised vs Delivered
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Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Product or Service Quality
Turnaround Time
Warranty
Website
#1137067
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